![]() However, as a result of this procedure, all data on the drive will be erased. You can then reformat the drive after it has been unlocked and unlocked. If you want to unlock the drive, you must first run the WD Drive Unlock application from the CD that came with the drive. ![]() This is not a problem that WD Technical Support can resolve, so you are left with one option: erase the drive and reformat it. If you forget your password, you will be unable to access the data on the drive and will be unable to retrieve it. Securing Your Wd External Hard Drive: Don’t Forget The Password!Įxternal hard drives with WD encryption technology, such as 256-bit AES, are incredibly secure, and a password you set for it is almost impossible to hack. When you receive an email with your password, it will be linked to your registered email account. By clicking the “ Forgot Password” link, you can reset your password.
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